The Electric Circuit mobile app just keeps getting better! This time, we’re hoping to score big with a new feature many of our EV drivers have been waiting for: Apple CarPlay integration.
This welcome development—a first for a charging network—will allow you to use the main functions of the Electric Circuit mobile app through your car’s touch screen. Your trips and charging sessions will be better and more fun than ever!
What about Android Auto, you say? We’re working on it. Stay tuned!
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Frequently Asked Questions
Which version of my phone’s operating system do I need to be able to use CarPlay?
The operating system iOS 14 or higher, as well as the latest version (3.2 or higher) of the Electric Circuit app, must be installed on your iPhone.
Which vehicles support CarPlay?
The Electric Circuit app won’t display on my car’s dashboard. What should I do?
Open the Electric Circuit app on your device and make sure you’re connected to CarPlay. In most cars, you just need to connect the cable.
What do I need to do to use the Electric Circuit app with CarPlay?
Make sure you have iOS 14 on your iPhone as well as the latest version of the Electric Circuit app. Check that your device is connected to the car. Launch the Electric Circuit app so that it displays on your car’s dashboard.
What about Android Auto?
At the moment, Google does not yet certify electric vehicle charging apps. We are monitoring this closely so that we’ll be ready as soon as the certification begins.
What’s possible with CarPlay integration?
When the Electric Circuit mobile app is open and connected to CarPlay, the car’s dashboard screen can:
- find charging stations and know if they are available
- start a charging session
- identify a Level 2 station (make it flash)
- follow the progress of a charging session
- display favorites and recently used charging stations
- obtain an itinerary to a selected station (with a navigation software such as Maps).
Why won’t my car’s charging session start?
For some cars, the engine must be turned off before beginning a charging session. However, the dashboard screen needs to stay on.
Which charging locations are displayed on the dashboard screen?
The app displays the 12 closest charging sites or stations. If you move the map, it will display the 12 locations closest to the center of the map.
Remember, if you applied filters in your mobile app, they will also be on your dashboard. To remove them, return to your mobile app.
Why doesn’t the map change when I move?
You have to touch the geolocation arrow or the compass to update your location.
Can I click on the map to start the charging session?
To start a charging session, you need to touch the charging location, select the charging station from the list and then touch the Start button.
What does the speed percentage on the charging screen mean?
It represents the charging capacity, which is equivalent to the power gauge in the mobile app. The vehicle determines the charging capacity.
Why can’t I see all of the mobile app features on my car’s screen?
Some app features are not supported by CarPlay. As a general rule, only features that are compatible with safe driving are supported.